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 »  Media  »  Our News  »  Customers Satisfy Using Remittance through Mobile App

Customers Satisfy Using Remittance through Mobile App

February 13, 2020

Remittances or fund transfers in the banking sector are important and able to improve the well-being of family members and boost the economies of relevant countries.

ACEDA Bank Lao Ltd. 'ABL', the Bank you can trust the Bank for the people and vision to be the leading SME bank in the Lao PDR, sees the noticeable growth in 2019 with the sustainable transactions of remittances such as local fund transfer, oversea transfer 'SWIFT', Western Union international fund transfer to over 168 countries globally and money transfer at Anyday Anytime Anywhere 'AAA' through the ABL's Mobile App well known as "ACLEDA ThanChai", a bank in your hand.

ABL served about US$100 million transaction's value of remittance to the customers at all levels in year 2019. The local fund transfer increase 18.12% to US$21.50 million in value and oversea remittance into Laos up 14% to over US$ 21 million.

As people living in digital generation recently, customers are satisfying to use money transfer through the advanced technology Mobile App. 'ACLEDA ThanChai' with registered users rising 64%. The Bank foresees the double remittance in medium term, along with the growth of retail saving, corporate depositors, long term deposit and especially the quick SME loan, lending to the SME, medium size and larger business scale up to LAK 20 billion or USD 2.3 billion per customer based on appropriated profile.

Managing Director and CEO of ACLEDA Bank Lao Ltd., Dr. Hay SVAY, said that without digital technologies, people need couple days sending money to family or business partners. Now they need less than couple minutes to transfer money by using ACLEDA ThanChai. Additionally to the facility of saving and credit products, ABL has the advance technology and built-in secure system to serve all segments of customers for various types of remittance including the fund transfer through Mobile App. ACLEDA ThanChai, local money transfer within the Lao PDR, oversea fund transfer in/out between all relevant countries worldwide.

Ms. Nittaya THIRASACK, Head of Operation Department, raise that ACLEDA Bank Lao has served the customers and the public, in a fast and more convenient way, the local fund transfer within province-town or from a province-town to another in the Laos and oversea remittance to over 168 countries with millions US Dollar transaction's value by the end of 2019. All customers can use the ABL's products and services in an easy way at any office nearby or use ACLEDA ThanChai, our advance digital product in mobile phone, likely customers have a bank in hand all time.

"The Bank serves all customers the remittance process in an efficient and transparency way", she added.

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